Oregon-Based.
Organically Grown.

Paul leads from experience developed over 25 years working in IT, and even more experience in Management and Operations. His focus on technology strategy has kept digiWEST on the cutting edge of providing software, systems, and services to clients in Transportation, Engineering, Consultancy, Manufacturing, Hospitality, and more. Paul has held elected office as a representative in Colorado, and has been a board member at Oregon State University, Washington State University, and the University of North Carolina. He has also held a chair-level position with the Oregon ORLA. Paul is an enthusiastic physical conditioning fan and has competed in over 20 Ironman events and more than 50 triathlons overall.

Marc heads the digiWEST Board of Directors, and brings over 30 years of experience working in the Engineering and Architectural sector. His contributions to corporate oversight and strategic visioning have helped propel digiWEST since its earliest days. Outside of digiWEST, Marc has served as president to industrial groups such as the American Council of Engineering Companies, the Institute of Transportation Engineering, and the University of Idaho Civil Engineering Advisory Board. He also serves on multiple corporate boards and as a Vice President with IT oversight for a 400+ person engineering company.

Josh has over 20 years of experience working on networks and servers, and has attained CompTIA A+, Network+, Cisco CCNA, CCNP, and Microsoft MCTS and MCITP certifications. He enjoys spending time with his wife and two young children, barbequing, playing golf, and video gaming.

Matt leads digiWEST’s technology and security operations, overseeing the infrastructure strategy and cybersecurity posture that protects every client environment. Specializing in Microsoft 365 administration, cloud-based identity management, endpoint protection, and enterprise cybersecurity strategy, he brings deep technical expertise and a sharp focus on building systems that scale with client needs. Beyond the technical work, Matt serves as a senior advisor and escalation point for clients navigating complex IT decisions, translating business goals into infrastructure that delivers. His combination of technical depth, client partnership, and strategic leadership makes him the backbone of digiWEST’s client operations.

Jasmine leads digiWEST’s client services and operations, ensuring every client relationship delivers consistent, high-quality IT support. She began her career in helpdesk where she honed her technical skills and earned multiple certifications, then rose quickly through account management roles through exceptional communication and leadership. As Director of Operations, Jasmine oversees service delivery, manages key client accounts, and drives the operational processes that keep digiWEST running at its best. Her dual expertise in technology and client relations makes her the vital link between the engineering team and the businesses digiWEST serves.

Ian graduated from Oregon State University with a degree in Computer Science and specializes in front and backend coding. He’s worked as a technology solutions expert with digiWEST for over 17 years, leveraging his skillsets in web development, software design, networking, and hardware development. He was a creator of BlueMAC Bluetooth data collection hardware and data analytics software, and currently helps over 1,000 engineers, planners, drafters, and support staff with their programming needs.

With multiple degrees in Computer Science and Technology, and certifications in Cybersecurity, Austin is a lynchpin of the support services team, handling advanced helpdesk tickets and direct client relations. When Austin is not at work or studying, he enjoys building computers, spending time with his dogs, and playing video games.

Kim supports digiWEST’s business operations, client services, and administrative functions that keep the team focused and clients well-served. She plays a key role in ensuring smooth day-to-day operations and is often the friendly first voice clients encounter. Kim’s organizational skills and client-focused mindset help digiWEST deliver a consistently exceptional experience. Her work behind the scenes makes the whole team more effective.

Karl holds a Bachelor’s in Creative Writing, but changed careers after attaining CompTIA A+ and Network+ certifications. Though IT is his second career, he always finds ways for technical expertise to intersect with his creativity. Karl is passionate about helping users, solving problems, and turning big ideas into feasible solutions.

Raymond Jackson leads from a strong foundation in management and operations, backed by a Bachelor’s in IT and a Master’s in IT Management. His focus on strategic roadmapping and business development helps keep digiWEST on the cutting edge of providing tailored IT solutions, systems, and services to a diverse client base. Before his career in tech, Raymond honed his business acumen managing fast-paced operations and spearheading procurement and financial planning in various industries. Outside the office, Raymond is an avid tech enthusiast who builds high-end PCs, enjoys gaming, and spends his downtime smoking many different meats.

Connor Mah is a Helpdesk Engineer supporting systems and technology within the engineering industry. With five years of involvement in the field, he brings a strong understanding of the technical environments that support engineering teams and workflows.

Connor is committed to maintaining reliable, efficient IT operations and ensuring that teams have the tools and support they need to stay productive. Known for his detail-oriented approach and collaborative mindset, he plays a key role in helping bridge the gap between technology and day-to-day operations.

Danny holds a Bachelor’s Degree in Information Technology and Management from Central Washington University, but has been working with computers and code as early as Highschool. Before digiWEST, Danny was working on IT and Cybersecurity in the Aerospace & Defense sector. Today, he tries to learn as much as he can about every part of the industry. Whether it be System Administration, Network management, or client outreach, Danny is eager to be involved.

We’re growing our helpdesk team to better serve our clients across the Pacific Northwest.

We’re always looking for talented engineers who love solving real problems and building genuine client relationships in the Pacific Northwest.