Trusted By
Hospitality Businesses That Trust digiWEST
Hotels, restaurants, and hospitality brands across the Pacific Northwest rely on digiWEST to keep their guest-facing and back-office systems running.
These aren’t generic IT problems. They’re specific to operations where technology failure directly impacts the guest experience and your bottom line.
Offering guest WiFi is expected. Running it on the same network as your back-office systems is a serious PCI-DSS violation. We architect properly segmented networks so guests get great connectivity and your payment infrastructure stays completely isolated.
Every business that processes credit cards is subject to PCI-DSS requirements. Most small hospitality operators don’t know their specific obligations, let alone whether they’re meeting them. A breach discovered by an auditor — or worse, by fraudsters — carries steep fines and card processor penalties.
Online booking platforms, property management systems, and table management apps all require stable internet, secure integrations, and regular updates. When connectivity drops or an integration breaks, bookings get lost and guests get frustrated. We manage the underlying infrastructure these systems rely on.
Hospitality businesses hire and lose staff frequently. Each departure is a security risk if former employees still have active accounts or device access. We manage user onboarding and offboarding so account access is revoked immediately when someone leaves — no manual checklist required.
Running IT across multiple restaurant locations or hotel properties without a centralized approach means each location manages itself differently — different passwords, different configurations, different vendors. We standardize and centrally manage multi-site environments so you have one consistent, visible IT picture.
Hotels and restaurants run dozens of systems that depend on a live internet connection — reservations, payment processing, ordering platforms, streaming music, security cameras, and staff communications. When the connection drops, operations grind to a halt. We deploy failover solutions with a secondary connection that cuts in automatically within seconds, so your team never has to stop and wait for the ISP to fix an outage.
Hotels, restaurants, and hospitality brands across the Pacific Northwest rely on digiWEST to keep their guest-facing and back-office systems running.
Let’s talk about your specific operations. No sales pitch — just a real conversation about what reliable IT looks like for your business.
Get a Free Consultation